Kept Labs LLC is a small software company in Camp Hill, Pennsylvania. We make messaging tools for plumbers, HVAC techs, electricians, roofers and landscapers: people who lose work every time a call rings out while they’re on a job.
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Missed-call text-back for home-service contractors.
When a customer’s call goes unanswered, CallCovered texts them back within seconds from the contractor’s own business number. Their replies land on the contractor’s cell as ordinary texts. After the job, it asks for a Google review. There’s no app to install and no CRM to log into; setup is a carrier call-forwarding code.
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Business texting registration, written and filed for you.
US carriers require every business that texts customers to register its brand and messaging campaign. We prepare the filing inside the business’s own messaging-provider account and see it through review. Sold under the CallCovered name to any small business, not only CallCovered customers.
Contractors already run their business from a phone and a truck. Our products work through text messages and the phone number they already have, so there’s no app to download and no dashboard they have to check.
A caller who hears voicemail usually dials the next company on the list. The missed-call text goes out in seconds, before that second call happens.
Every message runs on A2P 10DLC registered campaigns. STOP and UNSUBSCRIBE are honored automatically, and texting consent is never a condition of buying.
CallCovered is a product of Kept Labs LLC, not a separate company or a trade name. Contracts, invoices and carrier registrations are all in the name Kept Labs LLC.